Privacy Policy

Last Updated: March 2025

1. Introduction

At Austrian Boat Trips, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of personal information when you use our website and services:

Personal Identification Information: Name, email address, phone number, payment information.
Non-personal Identification Information: IP address, browser type, device information, and browsing behavior.

3. How We Use Your Information

We use your personal information for the following purposes:

To process and confirm bookings.
To send booking confirmations, updates, and other relevant information.
To improve our services and website based on your preferences and feedback.
To provide customer support and respond to inquiries.
To send marketing communications, with your consent.

4. Sharing of Information

We do not share your personal information with third parties except in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our website and services, such as payment processors.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests from public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. While we use industry-standard security measures, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access your personal information.
Request correction of any inaccurate or incomplete information.
Request the deletion of your personal information, subject to legal and contractual restrictions.
Opt-out of marketing communications at any time.

If you would like to exercise any of these rights, please contact us using the contact information below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our website, improve its functionality, and offer personalized content. You can manage your cookie preferences through your browser settings.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal or accounting purposes. When personal information is no longer needed, we securely delete or anonymize it.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]

Address: Αγ. Σώστης 291 00, Greece

Phone: +30 123 456 789