Last Updated: March 2025
Welcome to Austrian Boat Trips! By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website. Our services are designed to offer premium cruise experiences between Austria and Crete, and your compliance with these terms ensures the safety and enjoyment of all passengers.
Company Name: Austrian Boat Trips
Location: Αγ. Σώστης 291 00, Greece
Operating Hours: Mon – Fri: 10 AM – 8 PM | Sat, Sun: Closed
Our company is committed to providing top-tier services, ensuring that every customer enjoys a seamless and luxurious travel experience. We are based in Greece and operate primarily within the waters connecting Austria and Crete.
You agree to use our website only for lawful purposes. You must not use this website in any way that may damage, disable, or overburden our services. Additionally, users are prohibited from attempting to gain unauthorized access to our systems or engaging in any activities that could compromise the integrity of our platform.
All bookings must be made in advance and are subject to availability. Payments must be completed at the time of booking, and we accept major credit cards and online payment methods. If your payment is declined for any reason, your booking will not be confirmed, and you will be required to make alternative payment arrangements.
Upon successful booking, you will receive a confirmation email with your trip details. Please review this information carefully and contact us immediately if there are any discrepancies. Prices are subject to change without prior notice, and Austrian Boat Trips reserves the right to apply additional fees for special requests.
Customers may cancel their bookings up to 48 hours before departure for a full refund. Cancellations made within 48 hours of departure are non-refundable. Refunds are processed within 7-10 business days, depending on the payment method used at the time of booking.
If a cancellation is required due to weather conditions, mechanical issues, or unforeseen circumstances beyond our control, we will offer a full refund or the option to reschedule at no additional cost.
Austrian Boat Trips is not responsible for any personal injuries, lost belongings, or unforeseen circumstances during the trip. We advise all passengers to follow safety guidelines. By using our services, you acknowledge that all travel involves inherent risks, and you accept these risks as part of your journey.
Our company will not be held liable for disruptions caused by extreme weather conditions, acts of nature, or force majeure events. Passengers are encouraged to obtain travel insurance to protect against unforeseen incidents.
We respect your privacy. Your personal information will not be shared with third parties, except as required by law or necessary for service fulfillment. We employ industry-standard security measures to protect your data, but we cannot guarantee absolute security due to the nature of online communications.
By using our services, you consent to the collection and use of your data in accordance with our Privacy Policy. If you have any concerns regarding your personal information, please contact us.
We reserve the right to update these terms at any time. Please check this page periodically for any changes. Continued use of our services after modifications constitute acceptance of the updated terms.
Customers will be notified of significant changes through email or website announcements. If you disagree with any updated terms, you must discontinue using our services immediately.
If you have any questions about these terms, please contact us at:
Email: [email protected]
Address: Αγ. Σώστης 291 00, Greece
Phone: +30 123 456 789
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